PaperlessOne ITSM Dashboard
A comprehensive IT Service management dashboard to graphcally visualize support ticket information, complete with a rich dashboard.
Currently in the process of migrating to open-source.
Automation and process streamlining, Hewlett Packard Enterprise | Team of 2
Role: Requirements gathering and analysis, contextual inquiry, participatory design, personas, wireframes, low and high fidelity prototyping, database design, web scraper scripting, web programming and AJAX, user acceptance testing